Orders and Delivery

Orders usually ship within 1 – 2 business days after they have been confirmed.

Shipping

The packages are shipped with Canada Post : Expedited Parcel for Canada and USA, Paquet Repérable International or Xpresspost for the rest of the world. Fast and economical delivery with a tracking number.

Estimated times of delivery

CANADA: 1 to 2 business days (Quebec and Ontario), 2 to 3 business days (other provinces).
USA: 4 to 5 business days.
WESTERN EUROPE (Germany, Austria, Belgium, Czech Republic, Denmark, Spain, Finland, France, Greece, Hungary, Ireland, Iceland, Italy, Netherlands, Norway, Portugal, Sweden, Switzerland): 4 to 6 business days.
UK: 4 business days.
EASTERN EUROPE (Croatia, Estonia, Latvia, Lithuania, Poland, Romania, Serbia, Slovakia): 4 to 6 business days.
RUSSIA: 11 business days.
LATIN AMERICA (Argentina, Brazil, Chile, Colombia): 6 to 8 business days.
MEXICO: 10 business days.
ASIA (China, Korea, Japan, India, Indonesia, Malaysia, Philippines): 5 to 10 business days.
AUSTRALIA AND NEW ZEALAND: 7 to 10 business days.
If your country is not listed, you can send us an e-mail to receive a quote.

Returns policy

You have a period of one week from the date of delivery to make a return. The articles must be in perfect condition with their original labels. Damaged or unlabelled items cannot be returned. Make sure the article fits you before removing the labels.

Please send us an e-mail before returning the article. It is essential to ship the package with the tracking and delivery against signature option to the following address. Customers are responsible for all return shipping charges.

Returns address: Dorian, 363 Duluth Street East, Montreal H2W 1J3, Canada